Shield it: protecting your tech and your peace
IT Services for NEPA and the Surrounding Areas
Our techs have more than a decade of industry experience and are prepared to fix your issues without bringing your business to a standstill.
Your time is important, and as a small business owner, you can’t afford to wait hours for your technology to work. Our swift solutions let you focus on what you love without the frustration of problematic technology.
the no-drama IT company for small or medium businesses.
Our Services
If you come across any issues, give us a call. Most problems can be resolved remotely. For physical problems, we can schedule on-site support easily to get you up and running in no time.
This software helps to train your employees from clicking on malicious links. Periodic email tests can provide you with information about who is clicking potentially dangerous links. Cybersecurity is an added layer of protection for more than just your device, this extends to emails, mobile devices ,and more!
Backup services safeguard your important information. While we do everything we can to protect you from tech issues, sometimes things happen out of our control. For situations like this, having cloud and on-premises backups will give you peace of mind that you’ll never lose the data that is most important to you and your business.
Antivirus software protects your devices from malware and viruses. Running this software helps to prevent, detect, and remove any viruses or malware before they can cause problems for your business. Without them, you’re left vulnerable to attacks.
You no longer need to waste your time on hold with your software vendors. As your vendor management team, we contact them on your behalf, work with the company to troubleshoot your issues, and get you up and running while you go about your normal day. This service saves your time and sanity.
Each year you are with SHIELD IT, you will receive an on-site audit to ensure all of your tech is working at its best. During these visits, we can talk about what’s working and what we can improve. Together, we create viable solutions to guarantee the next year is even better.
What you can expect from us
At SHIELD IT, we make technology easy and stress-free.
During the onboarding process, we will review the systems and technologies you have in place. We will talk about the goals you have for your company and what jobs you expect technology to do for you.
Small businesses range in needs and financial ability. Because of this, your budget matters. As part of the onboarding phase, we will address any immediate upgrades (if any) that fit into the current budget while keeping the future goals in mind.
If there are things you’ll need eventually but not right now, we will work that into a future plan so that you are covered with your tech needs, but not stressed financially. With a small business, we know that you may not have the ability to change everything all at once, but we will work together to make sure you have what you need to keep business running smoothly.
Once you are a client, we will mostly work in the background for you.
Taking care of updates during your non-working or less busy hours so business isn’t disrupted.
Monitoring the safety of your environment and dealing with any security issues before problems arise.
Ensuring backups happen on a regular basis so your data is never lost.
Our proactive approach prevents most issues you can experience. However, we know that issues still happen, and we will quickly fix anything that comes up. Most fixes will be handled remotely, but if needed, we will be on-site to help get you up and running for anything that cannot be fixed that way.
Annual meetings are part of every plan we offer. These meetings ensure your tech is up to date, working how you need it to, and gives us the ability to make adjustments together so your technology works seamlessly for all your business needs.
Contact Us
Interested in working together? Fill out some info and we will be in touch shortly. We can’t wait to hear from you!