Shield it: protecting your tech and your peace
IT Services for NEPA and the Surrounding Areas
Our techs have more than a decade of industry experience and are prepared to fix your issues without bringing your business to a standstill.
Your time is important, and as a small business owner, you can’t afford to wait hours for your technology to work. Our swift solutions let you focus on what you love without the frustration of problematic technology.
the no-drama IT company for small or medium businesses.
Our Services
Managed IT services provide the convenience of a full IT team without having them on your payroll. We proactively maintain your technology, servers, and networks to stop problems before they happen. Should an issue arise, we are available to help you remotely or on-site.
Backup services safeguard your important information. While we do everything we can to protect you from tech issues, sometimes things happen out of our control. For situations like this, having cloud and on-premises backups will give you peace of mind that you’ll never lose the data that is most important to you and your business.
You no longer need to waste your time on hold with your software vendors. As your vendor management team, we contact them on your behalf, work with the company to troubleshoot your issues, and get you up and running while you go about your normal day. This service saves you time and your sanity.
Manage, detection, and response (MDR) services protect all of your data from internet thieves. Using cybersecurity puts a digital lock on your important information to protect you and your employees information. 24/7 monitoring keeps your information safe.
We manually go in and take care of your endpoint detection & response (EDR). While your cybersecurity system is run by a 3rd party surveillance, antivirus is a more hands-on approach to keeping your information safe from malware, data threats, or hackers. We clean up any issues that may come up and lock your information down so it remains safe.
Each year you are with SHIELD IT, you will receive an on-site audit to ensure all of your tech is working at it’s best for you. During these visits we can talk about what’s working, what you want to make better, and then we can create viable solutions to ensure the next year is even better than the last. These audits help us keep on top of everything and remain proactive instead of falling into the reactive, chaotic IT solutions too many companies are accustomed to.
What you can expect from us
At SHIELD IT, we make technology easy and stress-free.
During the onboarding process, we will review the systems and technologies you have in place. We will talk about the goals you have for your company and what jobs you expect technology to do for you.
Small businesses range in needs and financial ability. Because of this, your budget matters. As part of the onboarding phase, we will address any immediate upgrades (if any) that fit into the current budget while keeping the future goals in mind.
If there are things you’ll need eventually but not right now, we will work that into a future plan so that you are covered with your tech needs, but not stressed financially. With a small business, we know that you may not have the ability to change everything all at once, but we will work together to make sure you have what you need to keep business running smoothly.
Once you are a client, we will mostly work in the background for you.
Taking care of updates during your non-working or less busy hours so business isn’t disrupted.
Monitoring the safety of your environment and dealing with any security issues before problems arise.
Ensuring backups happen on a regular basis so your data is never lost.
Our proactive approach prevents most issues you can experience. However, we know that issues still happen, and we will quickly fix anything that comes up. Most fixes will be handled remotely, but if needed, we will be on-site to help get you up and running for anything that cannot be fixed that way.
Annual meetings are part of every plan we offer. These meetings ensure your tech is up to date, working how you need it to, and gives us the ability to make adjustments together so your technology works seamlessly for all your business needs.
Contact Us
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